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Privacy Policy

Introduction

This Privacy Policy explains how Legal Translation Service (“we”, “us”, “our”) collects, uses, and protects personal data in accordance with UK GDPR and the Data Protection Act 2018.

Data We Collect

We may collect:

  • checkName, email address, phone number
  • checkCompany details
  • checkDocuments uploaded for translation (which may contain personal data or sensitive information)
  • checkBilling and invoicing information
  • checkWebsite usage data (via cookies and analytics tools)

We do not collect or store payment card details.

Quotes & Orders

  • checkQuotes are based on the document(s) provided and the requirements stated at the time of enquiry.
  • checkQuotes may change if the final documents differ from those initially supplied.
  • checkWe reserve the right to decline any project.

How We Use Your Data

We use personal data to:

  • checkProvide translation and related services
  • checkIssue quotes, invoices, and service confirmations
  • checkCommunicate with clients
  • checkMaintain internal records
  • checkComply with legal obligations
  • checkImprove website performance and security

We do not use personal data for marketing unless explicitly agreed.

Legal Basis for Processing

We process data under:

  • checkContractual necessity — to provide translation services
  • checkLegal obligation — for accounting and compliance
  • checkLegitimate interests — to operate and improve our business
  • checkConsent — where required (e.g., optional cookies)

Document Handling & Confidentiality

  • checkAll documents are treated as confidential.
  • checkFiles are stored securely and accessed only by authorised personnel.
  • checkSensitive documents are deleted once no longer required for service delivery, unless legal obligations require retention.

Sharing Your Data

We may share data with:

  • checkProfessional translators and subcontractors
  • checkCloud storage providers
  • checkWebsite hosting providers
  • checkNotaries, solicitors, or legalisation services (if requested by the client)

We do not sell or trade personal data.

International Transfers

If a translator or service provider is located outside the UK, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

Data Retention

  • checkDocuments are kept only for as long as necessary to complete the service.
  • checkAdministrative records (invoices, communications) may be retained for up to 6 years for legal and tax purposes.

Your Rights

Under UK GDPR, you have the right to:

  • checkAccess your data
  • checkRequest correction or deletion
  • checkRestrict or object to processing
  • checkRequest data portability
  • checkWithdraw consent (where applicable)

Requests can be made via email.

Cookies & Analytics

Our website may use:

  • checkEssential cookies
  • checkAnalytics tools (e.g., Google Analytics) Users can manage cookie preferences via their browser settings.

Security

We implement technical and organisational measures to protect personal data, including encrypted storage and restricted access.

Contact

For privacy enquiries or data requests:

Email: info@legaltranslationservice.co.uk

Jurisdiction: England & Wales