Introduction
This Privacy Policy explains how Legal Translation Service (“we”, “us”, “our”) collects, uses, and protects personal data in accordance with UK GDPR and the Data Protection Act 2018.
Data We Collect
We may collect:
Name, email address, phone number
Company details
Documents uploaded for translation (which may contain personal data or sensitive information)
Billing and invoicing information
Website usage data (via cookies and analytics tools)
We do not collect or store payment card details.
Quotes & Orders
Quotes are based on the document(s) provided and the requirements stated at the time of enquiry.
Quotes may change if the final documents differ from those initially supplied.
We reserve the right to decline any project.
How We Use Your Data
We use personal data to:
Provide translation and related services
Issue quotes, invoices, and service confirmations
Communicate with clients
Maintain internal records
Comply with legal obligations
Improve website performance and security
We do not use personal data for marketing unless explicitly agreed.
Legal Basis for Processing
We process data under:
Contractual necessity — to provide translation services
Legal obligation — for accounting and compliance
Legitimate interests — to operate and improve our business
Consent — where required (e.g., optional cookies)
Document Handling & Confidentiality
All documents are treated as confidential.
Files are stored securely and accessed only by authorised personnel.
Sensitive documents are deleted once no longer required for service delivery, unless legal obligations require retention.
Sharing Your Data
We may share data with:
Professional translators and subcontractors
Cloud storage providers
Website hosting providers
Notaries, solicitors, or legalisation services (if requested by the client)
We do not sell or trade personal data.
International Transfers
If a translator or service provider is located outside the UK, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
Data Retention
Documents are kept only for as long as necessary to complete the service.
Administrative records (invoices, communications) may be retained for up to 6 years for legal and tax purposes.
Your Rights
Under UK GDPR, you have the right to:
Access your data
Request correction or deletion
Restrict or object to processing
Request data portability
Withdraw consent (where applicable)
Requests can be made via email.
Cookies & Analytics
Our website may use:
Essential cookies
Analytics tools (e.g., Google Analytics)
Users can manage cookie preferences via their browser settings.
Security
We implement technical and organisational measures to protect personal data, including encrypted storage and restricted access.
Contact
For privacy enquiries or data requests:
Email: info@legaltranslationservice.co.uk
Jurisdiction: England & Wales